Client Details: Installations
Thank you for confirming your project with Jotterbook Flowers. To ensure smooth execution of your installation, please complete this form with details about your venue’s requirements, processes, and any additional onboarding steps we need to follow.
Ideal bump-in date and time(Required)
Ideal bump-out date and time(Required)
Onboarding and Contractor requirements
Do We Need to Sign Any Contractor Agreements or Onboarding Documents?(Required)
Does your organisation have any Insurance or Licensing Requirements that we need to be aware of?(Required)
Photography and documentation
Do You Allow Photography of the Installation for Marketing Purposes?(Required)
Payment Terms
Full payment is required at the time of booking to secure the project, unless otherwise discussed and agreed upon.
Payment confirms your booking and allows us to proceed with purchasing materials and commencing work on your installation.
Payments can be made via credit card, bank transfer, or other approved methods listed on your invoice.
Rescheduling, cancellations and refunds
Cancellations with More Than 30 Days' Notice: The Client may cancel with more than thirty (30) days' notice and receive a 50% refund. The Client will also have the option to reschedule the service once within a three (3) month period, subject to Jotterbook Flowers' availability. If the service is rescheduled, no refunds will be provided.
Cancellations with Less Than 30 Days' Notice: No refunds will be issued for cancellations made less than thirty (30) days prior to the scheduled service. However, the Client will have the option to reschedule the service once within a three (3) month period, subject to the Jotterbook Flowers' availability. If the service is rescheduled, no refunds will be provided.
If Jotterbook Flowers must terminate the Agreement due to unforeseen circumstances, the Client will receive a full refund of all payments made.
Force majeure events, such as natural disasters or government restrictions, will be addressed on a case-by-case basis, with both Parties agreeing to work toward a fair resolution.
Damage and Liability
Jotterbook Flowers ensures all installations are safe and secure upon completion. However, the client is responsible for the sculptures and any damages occurring during the event.
Damages affecting the structural integrity of the sculptures (e.g., tears over 20cm, water damage, or broken elements) will incur a repair fee of $500 per sculpture.
Travel and Additional Costs
Travel is included within 30km of Fremantle, WA. Additional fees apply for venues beyond this range, which will be quoted separately.
Any additional equipment required for installation, such as scissor lifts or tall ladders, will be billed to the client unless provided by the venue.
Photography and Documentation
Outdoor Installations
